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Virtual Assistant Services

Our Virtual Assistant team is designed to off-load those monotonous tasks off your plate, so you can focus on the big picture. Get 20 hours a week of a dedicated VA with a flat, monthly subscription. No contracts and cancel anytime. Our VAs can do anything from basic Data scraping to Amazon Account Management related tasks like PPC, A+ Listing creation, SEO, Keyword Research, Graphic Design, Logo Design, e-commerce Photography and Videography etc. Allow our qualified experts control of your Amazon store. Our Account Management agency makes sure that everything is carefully planned out for optimal effectiveness and success.

How We Can Help?

Staying compliant with Amazon’s strict performance standards can be overwhelming—but that’s where The Virtual Visions steps in. Our Account Health Management services are designed to help sellers monitor, maintain, and optimize key performance metrics, reducing the risk of suspensions and keeping your account in good standing.
 

Our services include:

  • Performance Metrics Monitoring
    We continuously track your account health metrics—order defect rate, late shipments, feedback scores, and more—to ensure compliance with Amazon’s standards.

  • Dispute Resolution Support
    When issues arise, Wala acts fast. From assisting with appeal processes to removing negative feedback, we help resolve problems quickly to restore your account’s status.

  • Compliance & Policy Guidance
    Avoid costly suspensions by aligning your operations with Amazon’s selling policies. Our experts offer proactive strategies that ensure compliance while improving customer experience.

Let TVV safeguard your Amazon business so you can focus on scaling with confidence.

Benefits of working with TVV Virtual Assistants

1 

Order Defect Rate (ODR):

White Label Graphic Design enables businesses to quickly expand their design capabilities without needing extra in-house resources.

2

Cancellation Rate:

Partnering with a White Label provider is often cheaper than maintaining an in-house design team, as it cuts out costs for salaries, benefits, and training.

3

Late Shipment Rate:

Our expert designers blend creative vision with technical precision to deliver impactful, industry-leading visuals. Backed by specialized knowledge and a results-driven mindset, we craft designs that elevate brand identity and boost engagement. Every project is strategically built to not just look exceptional—but to perform, convert, and drive measurable success.

4

Valid Tracking Rate (VTR):

Outsourcing design work empowers businesses to focus on their core strengths while accelerating project timelines and consistently meeting tight deadlines. By leveraging external expertise, companies gain agility, reduce time-to-market, and achieve high-impact results without compromising quality.

5

On-Time Delivery:

Delivering orders on or before the promised delivery date is vital to customer satisfaction. Late deliveries can lead to poor reviews, negatively impacting both your account health and sales.

Why Amazon Account Health Matters

In the competitive landscape of Amazon, maintaining a strong account health status is not optional—it’s essential for business growth, stability, and scalability. Amazon uses your account health to assess how well you’re meeting their performance standards, and it directly influences your visibility, ability to win the Buy Box, and overall customer trust.
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Key Benefits of Healthy Account Metrics
 

  1.  Increased Buy Box Eligibility : 
    The Buy Box accounts for over 80% of Amazon sales. Sellers with healthy metrics (low ODR, timely shipping, high feedback scores) are significantly more likely to win and retain the Buy Box.

    • Buy Box win rate can increase by up to 80% with high performance.

    • Faster order handling and low defect rates give you a competitive edge.
       

  2.  Higher Search Ranking and Visibility: 
    Amazon favors high-performing sellers in search results. If your account health is strong, your products are ranked higher, leading to more impressions and clicks.

    • Healthy sellers can see 20–30% more impressions in search results.

    • Improved visibility often translates into 15–25% higher click-through rates (CTR).
       

  3.  Reduced Risk of Account Suspension: 
    Amazon enforces strict seller policies. Falling below performance thresholds can trigger warnings, restrictions, or even account suspensions. Key thresholds to maintain:

    • Order Defect Rate (ODR): Must be below 1%

    • Late Shipment Rate: Must be below 4%

    • Pre-fulfillment Cancel Rate: Must be below 2.5%

      Failing to meet these standards can cause account deactivation, leading to a complete halt in revenue and lengthy appeal processes.
       

  4.  Enhanced Customer Trust and Repeat Purchases : 
    A clean record builds trust. When customers see consistent delivery times, accurate listings, and high seller ratings, they’re more likely to purchase—and come back.

    • Stores with high seller ratings report up to 35% higher repeat purchase rates.

    • Positive reviews and feedback drive organic growth without added ad spend.
       

  5. Scalability and Amazon Program Access : 
    A healthy account opens doors to premium programs like:

    • Amazon Brand Registry

    • Amazon Vine

    • Seller Fulfilled Prime

    • Lightning Deals and Promotions

      These programs can rapidly accelerate your growth and position your brand as a trusted player.

Vendor Central: Amazon’s Platform for First-Party Sellers

Vendor Central is Amazon’s dedicated platform for first-party (1P) sellers—usually manufacturers, distributors, or established brands—who sell directly to Amazon. Unlike third-party sellers on Seller Central, vendors operate on a wholesale model.


Key features of Vendor Central:

  • Amazon sends purchase orders to vendors.

  • Amazon controls product pricing, fulfillment, and customer service.

  • Vendors gain access to analytics tools, catalog management, and purchase order tracking.
     

While Vendor Central simplifies some operational tasks, it also means giving up control over pricing and brand presentation, making it ideal for businesses focused on bulk sales rather than marketplace control.

UPC vs. GTIN: What’s the Difference?

Both UPC (Universal Product Code) and GTIN (Global Trade Item Number) are product identifiers used to list and track items across retail and e-commerce platforms.

Here's how they differ:

  • UPC: A 12-digit numeric code commonly used in the U.S. and Canada. It’s a type of GTIN specifically designed for retail use.

  • GTIN: A broader global identification system that includes UPC (GTIN-12), EAN (GTIN-13), GTIN-8, and GTIN-14 formats. GTINs are used internationally for consistent product tracking, inventory management, and logistics.
     

In short, all UPCs are GTINs, but not all GTINs are UPCs. For global selling and compliance, GTINs provide a more versatile and scalable solution.

   Ready to see measurable results?   

Partner with us to elevate and secure the health of your Amazon seller account.

Partnering with us means expert support to keep your Amazon account compliant, resilient, and growth-ready. We help you manage key metrics, resolve issues, and reduce the risk of suspensions—so you can focus on scaling your business.
 

Protect your account. Grow with confidence. Partner with us today.

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